IGO Registration & Refund Policy
Fees must be paid in full upon registration. Your payment confirms that you are registered for the program. Program fees recover the direct program costs.
Cleveland Metroparks Institute of the Great Outdoors
11350 Broadway Avenue
Garfield Heights, OH 44125
Late Registration/Registration Changes
Program deadlines are assigned to limit cancellations. Anyone registering after program deadlines will be assessed a $5 per person per program charge. Please note that IGO reserves the right to deny registrations after program deadlines due to limited space, planning, etc.
To minimize costs and paper waste, IGO does not mail program confirmations. Maps for program locations can be found on Cleveland Metroparks website: www.clevelandmetroparks.com on the IGO page. Registrants will be notified if programs are cancelled.
Program fees are not refundable unless Cleveland Metroparks finds it necessary to cancel a program. Participants assume risk of all changes in personal health and affairs.