Things You Should Know
When possible, avoid the spring crowds on weekdays from late April through mid June. Plan school field trips in the fall and winter months or early spring. Because fewer people are around, your Zoo experience will be more enjoyable and educational. Call as early as possible for school groups visiting M-F in the spring months or try booking your field trip online. We experience a heavy volume of calls March through June and it may take a few days for staff to return reservation requests.
Hours and itinerary:
Note regular Zoo hours
, and plan on 1 to 2 hours to view The RainForest and 2 to 3 hours to visit the Zoo. RainForest entry times are no longer scheduled when making reservations, please enter the RainForest at staggered times on your own accord in small groups of 30 or less. Please note: You may stay in The RainForest as long as you wish. However, once you leave, you cannot be re-admitted. We suggest that you focus your visit on a portion of the Zoo, and return to see the rest.
Entrance and parking:
Parking is FREE. Cleveland Metroparks Zoo is located at 3900 Wildlife Way. Buses park in the designated bus parking lot posted on the sign at the entrance. The group leader only should pick up the wristbands at the "Registered Groups" or "Will Call" window at Ticket Sales. Bus drivers are free and can sign in at any cashier window for their ticket after showing id.
All areas are wheelchair accessible. Wheelchairs can be rented from the Main Zoo Gift Shop just inside Main Gate. Strollers and wheelchairs can be reserved by calling 216-661-7603.
Food Court and Roaring Lion Café (located in the Welcome Plaza):
Safari Snacks: Deli sandwiches, hot dogs, brats and Italian sausages, nachos, popcorn, pretzels, Ben & Jerry's ice cream. Open year round 10 a.m. to 4:45 p.m.
Pizza Hut: Personal pan pizzas (cheese, pepperoni, supreme), breadsticks, beverages. (216-398-5750) Open year round 10 a.m. to 4:45 p.m.
McDonald's: (216-741-0599) Open 10 a.m. to close, April 1 through October 31.
The Amazon Café in The RainForest: daily hot dishes, grill, made-to-order deli sandwiches, salad bar,soups, pizza, paninis and more. Open year round, 10:00 a.m. to 5 p.m. The RainForest does not have a lunchroom or coat check facilities.
Aramark Sports and Entertainment offers lunch packages when ordered in advance. For pricing information and catering options please call 216-398-5750.
Picnic lunches may be eaten in the non-reserved shared spaces located inside the Zoo. To rent picnic facilities at a special discount (Mon-Fri), call the Group Sales Office at 216-635-3306, or 216-635-3389