More FAQs - Frequently Asked Questions.
- What hours will the Zoo be open this weekend?
- How much does it cost for my family to visit?
- How much does parking cost?
- Does the Zoo provide internal transportation or shuttle service?
- What events are coming up at the Zoo?
- How much does it cost to bring my group to the Zoo?
- Can I buy tickets to The RainForest and the Zoo separately?
- How long does it take to see the Zoo?
- Can get a season pass to the Zoo?
- Do I get in for free if I am a member of another zoo?
- Do you offer any discounts or coupons?
- Do you know of any hotels near the Zoo?
- Where can I find directions to the Zoo?
- Can I take photos of the animals?
- I have a question about your Adopt an Animal program...
- Where can I find information about Twilight at the Zoo? ("that fundraiser with all the bands")
- Help - my pet is sick! What should I do?
- Can I bring my pet to the Zoo?
- Can I rent a wheelchair at the Zoo?
- Can you help me identify this strange animal I saw/found?
- I am working on a class project - how much does a zoo cost?
Q: What hours will the Zoo be open this weekend?
A: See the Zoo's Hours and Admission.
- The Zoo is open from 10 a.m. - 5 p.m. Monday through Frida with extended weekend hours in the summer.
- Gate Opens 9:30 a.m. every day, buildings open at 10:00 a.m.
- The Zoo Box Office closes one hour before the Zoo.
- The Zoo is closed on January 1 and December 25.
Q: How much does it cost for my family to visit?
A See the Zoo's Hours and Admission.
Q: How much does parking cost?
A: Parking is FREE
Q: Does the Zoo provide internal transportation or shuttle service?
A: The Zoo provides complimentary shuttle service from the parking lots to the entrance on high-attendance days, and ZooTrams provide transportation within the Zoo to the Primate, Cat & Aquatics Building. Heated trams are provided on cold winter days.
Q: What events are coming up at the Zoo?
A: View the Zoo's Upcoming Events.
Q: How much does it cost to bring my group to the Zoo?
A: The Zoo has group discounts for any group of 25 or more with advance reservations, or, to schedule a visit, call group reservations direct at 216-635-3308.
Q: Can I buy tickets to The RainForest and the Zoo separately?
A: No - one ticket includes The RainForest and the Zoo.
Q: How long does it take to see the Zoo?
A: It depends on how many people you have with you, how fast you walk, etc. Allow 2-4 hours to enjoy the Zoo and at least an hour and a half to experience The RainForest.
Q: Can I get a season pass to the Zoo?
A: You can find out more about Cleveland Zoological Society Memberships
and benefits on their web site.
Q: Do I get in free if I am a member of another zoo?
A: See a list of reciprocating Zoos.
Q: Do you offer any discounts or coupons?
A: See our great deals and membership discounts.
Q: Do you know of any hotels near the Zoo?
A: You can find hotels on our travel and local resources page.
Q: Where can I find directions to the Zoo?
A: The Zoo's address is:
Cleveland Metroparks Zoo
3900 Wildlife Way
Cleveland, OH 44109
216-661-6500
Q: Can I take photos of the animals?
A* We allow photographs of all animals and exhibits from public viewing areas unless otherwise noted. If you are from a media outlet, we ask that you set up the photo shoot in advance. Call 216-661-6500 and ask for Marketing & PR or e-mail zooinfo@clevelandmetroparks.com We do not allow umbrella type flashes or external lighting set ups unless special arrangements are made in advance.
Q: I have a question about your Adopt an Animal program...
A: Please visit the Cleveland Zoological Society web site.
Q: Where can I find information about Twilight at the Zoo?
A: You can find more information on the Cleveland
Zoological Society web site.
Q: Help, my pet is sick! What should I do?
A: Cleveland Metroparks Zoo shares your concern for the best care for animals; however, you may need to take your pet to a vet. Please check the yellow pages under Veterinarians to find the vet that's right for your pet.
Q: Can I bring my pet to the Zoo?
A: No - for Zoo animal and pet safety, only Seeing Eye and Assistant Dogs may be admitted to the Zoo. Please do not bring your pet as we do not have a kennel. Please see our service animal guidelines on our Visitor Information page.
Q: Can I rent a wheelchair at the Zoo?
A: See the rentals information on the concessions/gifts/rentals page.
Q: Can you help me identify this strange animal I saw/found?
A: You may wish to contact the Cleveland
Metroparks Nature Center closest to you and talk to a naturalist.
Q: I need to design a zoo for a class project - how much does a zoo cost?
A: You will find that every zoo is different - size, how many animals, what type of animal, what price they choose to charge at the gate (if they charge admission), if they are supported by taxes or a non-profit society, or both... The list is endless and again, every zoo is different. Ask an expert.
Cleveland Metroparks Zoo
3900 Wildlife Way
Cleveland, OH 44109
216-661-6500
