visit the zoo
Hours
Admission
Directions, Maps
& Virtual Tour
 
Concessions, Gifts
& Rentals
 
Group Visits  
Meetings, Parties
Plan Your Event
 
SUPPORT THE ZOO
Sponsors
Member Discounts
 
TRAVEL & LOCAL Resources
Nearby Atrractions
 
Our Mission  
contact us
get involved
news room
frequently asked questions


Sign up for E-News

Visitor Information > Hours, Admission, Discount Tickets

Cleveland Metroparks Zoo & The RainForest are open all year except January 1 and December 25.

Hours:

  • Daily from 10 a.m. to 5 p.m.
  • The main gate opens at 9:30 a.m.
  • The Zoo Box Office closes at 4 p.m.
  • Memorial Day weekend through Labor Day, on Saturdays, Sundays and holidays, the Zoo and The RainForest remain open until 7 p.m. and Zoo Box Office closes at 6 p.m.

On Mondays, the Zoo (not including The RainForest) is FREE for residents of Cuyahoga County and Hinckley Township. From Memorial Day through Labor Day, if Monday is an observed holiday, free Zoo admission does not apply.

Also from Memorial Day through Labor Day there is no regular tram service on Mondays. There will be a handicapped courtesy vehicle to the Primate, Cat & Aquatics building and Northern Trek.

For exhibit updates, please see our online Virtual Tour.




Tickets & Fees:

online tickets
Buy Zoo tickets online now!

Zoo Tickets Apr 1 –
Oct 31, 2013
Nov 1, 2013 –
Mar 31, 2014
Adults (12 & older) $12.25 $8.25
Children (2-11) $8.25 $5.25
Children under 2 FREE FREE

Twenty-five cents from each admission helps support Zoo conservation programs.

On Mondays, the Zoo (not including The RainForest) is FREE for residents of Cuyahoga County and Hinckley Township. From Memorial Day through Labor Day, if Monday is an observed holiday, free Zoo admission does not apply. If you qualify for free Zoo-only admission on Mondays, tickets for The RainForest may be purchased at the following rates: Adults (12 and older) are $5.25, Children (2-11) are $3.25, and children under 2 are free.

*To confirm your residency, bring your driver's license or state I.D. or a current utility bill with your Cuyahoga Cty. or Hinckley Twp. address along with a photo ID.

The following discounted admission is also available:

Important Admission Information:

  • Parking is FREE

  • Credit Cards: Visa, Mastercard and Discover are accepted at the Box Office, as well as cash or check. The Zoo's main gift shops in the Welcome Plaza and The RainForest accept Visa, Master Card, American Express or cash (no checks). Food vendors only accept cash.

  • There are two ATMs available:
    • at the Ticket Plaza
    • at the Roaring Lion Café

  • A playground is located near the Primate Cat & Aquatics Building.

  • Coolers and picnic baskets are allowed on Zoo grounds. Skateboards, roller skates, bicycles, pets and grills are prohibited.

  • Smoking is prohibited on Zoo grounds.

  • For the safety of the animals, the Zoo does not provide straws or drink lids. Help us maintain a healthy, positive environment - please do not feed or tease the animals. Keep our waterways clean and safe for the animals. Don't throw objects including coins in the water.

  • Service animals: Concurrent with ADA regulations, Cleveland Metroparks Zoo will allow fully trained service animals onto Zoo property. To ensure the safety of the highly sensitive animals in our Zoo collection, the following guidelines will be enforced for all persons accompanied by a service animal.

    Guests with service animals will:
    • Agree to be accompanied by a Guest Services Associate for the duration of visit and agree to remain out of restricted areas.
    • The service animal must be under the complete control of the owner/handler at times. In the event that a Zoo animal should respond adversely to the presence of the service animal the owner/handler will move promptly away from the immediate area to avoid injury to the Zoo animal due to fright or panic.
    • All service animals must remain on a harness or leash at all times. The leash may not be longer than four feet.
    • Owners will be responsible for all actions of the service animal including the clean up of all defecation from the service animal.
    • Service animals may not cross over barriers or otherwise come in close proximity to the Zoo's animal collection.
    • Owners will be held responsible for any damages or injury caused by their service animal.

  • ZooTram Service
    • ZooTrams are provided FREE of charge.
    • ZooTrams are wheelchair accessible.
    • Enclosed, heated ZooTrams run during the winter when it's really chilly.
    • From Memorial Day through Labor Day there is no regular tram service on Mondays. There will be a handicapped courtesy vehicle to the Primate, Cat & Aquatics building and Northern Trek.



Good Any Day tickets:

  • AAA (must purchase at AAA office). Tickets are for $1 off regular summer admission prices. Phone 216-606-6225 or 800-711-5370.

  • Discount Drug Mart. Tickets are for $1 off regular summer admission prices. Available at select locations. Visit your local Discount Drug Mart store for details.

Zoo Gift Certificates:

 

Cleveland Metroparks Zoo
3900 Wildlife Way
Cleveland, OH 44109
216-661-6500

Contact Us | News Room | Sponsorship Opportunities
Employment | Volunteer | Privacy Policy | ©2012 Cleveland Metroparks

3900 Wildlife Way, Cleveland, Ohio 44109 | 216-661-6500